Data Protection & Privacy
pkr34 is committed to handling your personal data with transparency, integrity and respect. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, who it may be shared with and what rights you hold over your own data.
These cards highlight our core privacy commitments. They are a summary only — please read the full policy below for complete detail.
We collect only the personal data that is strictly necessary for account management, identity verification, regulatory compliance and service delivery. We do not gather data speculatively or without a defined purpose.
Your personal information is never sold, rented or traded to third-party marketers. Sharing with third parties occurs only where required for service delivery, legal compliance or fraud prevention — and only under strict contractual safeguards.
Personal data is stored on secured servers with access restricted on a need-to-know basis. All data in transit is protected by HTTPS/TLS encryption. We maintain technical and organisational security measures proportionate to the data processed.
You have the right to access, correct, restrict processing of and request deletion of your personal data, subject to legal retention obligations. Requests can be made via the support channels described in this policy.
We use cookies and similar technologies to operate the Platform, personalise your experience and analyse usage. Functional cookies are necessary for the service. You can manage optional cookie preferences through your browser settings.
Any privacy-related question, data request or complaint can be directed to our support team via live chat or the email address provided in this policy. We aim to acknowledge all requests within a reasonable timeframe.
This Privacy Policy ("Policy") sets out the basis on which pkr34 ("pkr34", "we", "us", "our"), the operator of the online gaming platform accessible at https://pkr34.cam, collects, processes, stores and discloses personal data relating to users ("User", "Player", "you", "your") of the Platform.
pkr34 is an English-language platform serving players who wish to engage in online sports betting, casino games, slots, table games, esports markets and instant games, with account balances displayed in Pakistani Rupees (PKR). This Policy applies to all Users of the Platform regardless of their location, including players accessing the Platform from cities across Pakistan such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
By accessing the pkr34 Platform, registering an account or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together govern your use of the pkr34 Platform.
In this Privacy Policy, the following terms carry the meanings set out below:
The Data Controller responsible for your Personal Data is the legal entity operating the pkr34 Platform under its applicable operating licence. The Operator determines the purposes for which your data is collected and the manner in which it is processed.
Pakistani Users — Regulatory Context: pkr34 is not registered, licensed or regulated as a data controller under Pakistani law. The Operator's data protection obligations are governed by the laws of the jurisdiction in which its licence is held. This Policy reflects those obligations. Pakistani users should be aware that local data protection frameworks, including the Personal Data Protection Bill and associated instruments, may also be relevant to their rights. This is not legal advice.
For all data-related enquiries, Users may contact pkr34 directly via the contact details provided in Section 17 of this Policy.
pkr34 collects the following categories of Personal Data from and about Users of the Platform:
pkr34 does not intentionally collect special categories of sensitive personal data (such as health data, biometric data or religious beliefs) unless specifically required by applicable regulatory obligations and disclosed at the point of collection.
pkr34 collects Personal Data through the following means:
pkr34 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
pkr34 processes your Personal Data for the following defined purposes:
Responsible Gambling Context: pkr34 may use gaming activity data — including session length, frequency of play, deposit patterns and self-exclusion status — to monitor for signs of problem gambling behaviour and to administer responsible gambling tools such as deposit limits and self-exclusion requests. This processing is conducted in Users' fundamental interests and in compliance with responsible gambling obligations.
pkr34 does not sell your Personal Data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
All third parties with whom pkr34 shares Personal Data as Data Processors are required to process that data only in accordance with our documented instructions and to maintain appropriate technical and organisational security measures.
As an international online Platform, pkr34 may transfer your Personal Data to servers or service providers located outside of your country of residence, including outside Pakistan. Such transfers are necessary for the operation of the Platform and the delivery of Services.
Where Personal Data is transferred across borders, pkr34 applies appropriate safeguards to ensure that the level of data protection afforded remains consistent with the standards applicable in the Operator's licence jurisdiction. These safeguards may include contractual clauses between pkr34 and the receiving entity, or reliance on other legally recognised transfer mechanisms.
Pakistani users should be aware that their Personal Data may be processed on servers located outside Pakistan. By using the Platform, you acknowledge and consent to these international transfers as described in this Policy.
pkr34 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data disposal procedures.
pkr34 uses cookies and similar tracking technologies — including pixels, web beacons and local storage — to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.
The following categories of cookies are used on the pkr34 Platform:
Managing Cookies: You can manage and delete cookies through your browser settings. Disabling strictly necessary cookies may prevent you from accessing certain areas of the Platform. Disabling analytics or functional cookies will limit personalisation and reporting but will not prevent access. Refer to your browser's help documentation for instructions on cookie management.
Subject to applicable law and the Operator's legitimate processing obligations, you hold the following rights in respect of your Personal Data held by pkr34. To exercise any of these rights, please contact us via the channels detailed in Section 17.
Request a copy of the Personal Data pkr34 holds about you, along with information on how it is processed.
Request correction of inaccurate or incomplete Personal Data held on your Account.
Request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as during a dispute about data accuracy.
Receive a structured, machine-readable copy of data you provided to us, where processing is based on consent or contract.
Object to processing of your data on the basis of legitimate interests, including for direct marketing purposes.
Where processing is based on your consent, you may withdraw that consent at any time without affecting prior lawful processing.
Request human review of any significant decision made about you solely by automated means, where such decisions have legal or similarly significant effects.
pkr34 will acknowledge all data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request. Some requests may be subject to limitations where legal retention obligations apply — we will explain any such limitations in our response.
pkr34 is strictly an adults-only Platform. The Platform is not directed at, and does not knowingly collect Personal Data from, individuals under the age of 18 — or the higher minimum age required by the Operator's licence jurisdiction. Registration on the Platform by minors is prohibited.
If pkr34 becomes aware that it has inadvertently collected Personal Data from a minor, that data will be deleted without delay and the associated Account will be closed. If you believe a minor has registered an Account on pkr34, please contact us immediately via the details in Section 17.
pkr34 employs age-verification measures as part of the registration and KYC processes. Users are required to confirm their date of birth at registration, and identity documents confirming age are required before withdrawals are processed.
pkr34 implements technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
Account Holder Responsibility: While pkr34 takes all reasonable technical steps to protect your data, the security of your Account also depends on you maintaining a strong, unique password and keeping your login credentials confidential. pkr34 is not liable for data loss or Account compromise resulting from your own failure to maintain adequate credential security. If you suspect unauthorised access to your Account, contact support immediately.
The pkr34 Platform may, from time to time, reference or display content from third-party services such as game providers, live data feeds or sports statistics services. This Privacy Policy applies only to Personal Data collected and processed by pkr34 directly.
pkr34 does not control the privacy practices of third-party game providers, software vendors or payment intermediaries, and their handling of your data is governed by their own respective privacy policies. pkr34 is not responsible for the content, accuracy or privacy practices of any third-party service.
pkr34 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or operational requirements. Material changes will be communicated to registered Account holders via the email address on file or by a prominent notice on the Platform prior to the effective date of the change, where operationally practicable.
The current version number and effective date of this Policy are displayed at the top of this page. You are encouraged to review this Policy periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a privacy-related complaint, please contact the pkr34 data team through the following channels:
For formal data rights requests, please include the subject line "Data Rights Request — Privacy Policy" in your correspondence. pkr34 will acknowledge all requests within a reasonable timeframe and respond substantively as soon as practicable, subject to identity verification.
Support is available in English as the Platform's primary operating language. Urdu-language assistance may be requested from support staff via live chat. pkr34 serves players across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar, and our support team is familiar with the time zone and context of Pakistani users.
If you remain unsatisfied after raising a complaint directly with pkr34, you may have the right to escalate your complaint to the relevant data protection supervisory authority in the Operator's licence jurisdiction. Details of that authority will be provided on request.
You now know how pkr34 handles your personal data. Visit our homepage to explore the platform, or read our full Terms & Conditions for complete usage rules.